Insurance Companies Back Down on Tenant Claims

Good news for tenants as insurance companies agree not to attempt to bill them for accidental damage claimed under their landlord's insurance policies.

Following media attention relating to a billing attempt by GIO (part of Suncorp), consumer group Choice indicates that all major insurers have now committed to not bill tenants for accidental damage to property.

Landlord insurers will need to deal directly with a tenant's contents insurer if they have insurance. Tenants can still be pursued for intentional damage which may leave open the door for claims by insurance companies that the damage was intentional.

Insurers pledge to stop billing tenants for accidental property damage in 'huge win for renters'

December 2021

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