It took several days following THAI's rehabilitation filing for queries about the fate of ticket holders and for Sections 90/12(9) and 90/27 of the Thai Bankruptcy Act to surface.

Section 90/12(9) freezes all debt payments other than those in the ordinary course of business from the date the Court accepts the petition, with these amounts included as part of the plan voted on by creditors. Section 90/27 deals with applications for repayment of debt in rehabilitation proceedings.

THAI should have been out in front of this issue as the loyalty of its customers is key to its survival. Instead, some media reported that THAI hoped to return the money within 6 months. Others reported sources within THAI saying that ticket refunds may never be made.

Contrast this with LATAM Airlines' dedicated website and clear details for ticket holders - LATAM website

THAI estimates it owes Bt 24b (A$1.1b) to ticket holders. It is not clear how these amounts will be treated. Ticket holders who have requested refunds are likely to be considered creditors who must file claims or lose their rights. Those holding advance tickets or vouchers for future travel may be considered ordinary course of business and not need to file claims.

However, it is not yet clear and ticket holders remain in the dark.

Group demands help for troubled THAI customers

THAI ticket refunds at risk under rehab

THAI claims it owes Bt24 billion in unused tickets

Thai Airways says it cannot honour ticket refunds for now, possibly forever

UPDATE: THAI has released a proposed restructuring timeline.

It is odd that they haven't included the deadline for creditor claims in this timeline.

Meanwhile, THAI has apparently approached courts in Switzerland, Germany and Japan to prevent the seizure of aircraft. US is apparently next on the list.

It is hard to know how aggressive aircraft lessors are at the moment but, given CovId19 issues, it would be surprising if they wanted yet more repossessed aircraft to deal with and store. Also, isn't most of THAI's international fleet grounded in Bangkok? Apart from the odd international repatriation flight.

And more comments indicating ticket holders may have to wait up to a year for refunds.

THAI swoops to protect planes from seizure

Thai Airways: Passengers who require a refund for the ticket must wait until the rehabilitation plan is completed in 1 year. (Thai)

THAI rehabilitation may take up to 7 years: legal advisor

June 2020

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