Residential Property - NSW Proposes Support To Eliminate Evictions and Rent Strikes

The NSW Government has proposed the following initiatives during COVID19:

Amount - $220 million for residential tenancy relief.

Eligibility - Applies to tenants who have lost at least 25% of their income.

Rent deferral - Any unpaid rent accrues as arrears and needs to be eventually paid by the tenant.

Moratorium -  Interim 60-day moratorium for new applications to NSW Civil and Administrative Tribunal for forced evictions over COVID-19-related rent arrears.

Land Tax - Waiving land tax or providing up to a 25% rebate if accommodating tenants under financial stress.

This article sketches some broad strokes.  It will be interesting to see the detail on exactly who qualifies and the limits of any relief.

NSW Government to announce $440 million coronavirus rental assistance with moratorium on forced evictions

https://www.abc.net.au/news/2020-04-13/nsw-coronavirus-to-announce-440-million-dollar-rental-assistance/12143646  

April 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Residential Property - Fear and Confusion

Media reports indicate fear and confusion in residential property markets in the absence of clear government direction in some States.

Landlords rushing to throw out tenants. Tenants planning a rent strike. Landlords cutting rents to try to secure tenants ahead of an uncertain future.

The Qld Government recognised the delay in Federal government payments stepping in with the COVID19 Rental Grant, a one-off payment of up to 4 weeks rent ($2000 max) available to those affected by the COVID19 pandemic without access to other financial assistance. The Grant is paid direct to the lessor. https://bit.ly/3e4xwR0

A sensible move tha t should ensure many Qld tenants who have lost their jobs can continue paying their rent until Federal government assistance kicks in.

It is surprising that other States do not appear to have followed Qld's lead as it should minimise evictions and possible strike action while States put in place stop gap legislation.

Landlords rush to throw out tenants in eviction ban confusion https://bit.ly/3bTqm02

Real estate agents 'abused' as coronavirus rent-strike grows https://bit.ly/2RmZzRP

Sydney landlords slash asking rents to secure tenants amid coronavirus https://bit.ly/2yCjtSi

April 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Qld Local Government Relief Options During COVID19

Set out below, as a public service, are links to various Qld Councils setting our their relief options for property investors and owner occupiers.  Some Councils are still formulating their options and are expected to release further details once the caretaker periods end following the recent elections. The list is not exhaustive.

Also below are the main Qld Government websites for COVID19 and business assistance options.

Qld Government

https://www.covid19.qld.gov.au/ 

https://www.business.qld.gov.au/  

Brisbane City Council

https://www.brisbane.qld.gov.au/business-in-brisbane/coronavirus-support-for-brisbane-businesses 

Bundaberg Regional Council

https://www.bundaberg.qld.gov.au/health-safety/coronavirus-covid-19/2  

Fraser Coast Regional Council

https://www.frasercoast.qld.gov.au/news/article/783/business-permits-and-licences-automatically-extended  

Gold Coast City Council

https://www.goldcoast.qld.gov.au/business/business-support-291.html  

Gympie Regional Council

https://www.gympie.qld.gov.au/support-for-business  

Ipswich City Council

https://www.ipswich.qld.gov.au/residents/covid-19  

Lockyer Valley Regional Council

https://www.lockyervalley.qld.gov.au/our-services/disaster-management/Pages/Covid-19-Information.aspx  

Logan City Council

https://www.logan.qld.gov.au/covid-19  

https://www.logan.qld.gov.au/rates-fees  

Mackay Regional Council

http://disaster.mackay.qld.gov.au/  

Maranoa Regional Council

http://www.maranoa.qld.gov.au/services/covid-19-health-alert  

Moreton Bay Regional Council

https://www.moretonbay.qld.gov.au/Council/Coronavirus-COVID-19/MBRC-Stimulus-Package  

Noosa Council

https://www.noosa.qld.gov.au/covid-19-community-support-wellbeing  

Redland City Council

https://www.redland.qld.gov.au/info/20072/community_safety_and_health/966/coronavirus_covid-19  

Rockhampton Regional Council

https://www.rockhamptonregion.qld.gov.au/AboutCouncil/News-and-announcements/COVID19-Community-Information  

Scenic Rim Regional Council

https://www.scenicrim.qld.gov.au/covid-19-1  

Somerset Regional Council

https://www.somerset.qld.gov.au/  

Southern Downs Regional Council

https://www.sdrc.qld.gov.au/council/disaster-management/coronavirus-covid-19-information

Sunshine Coast Regional Council

https://www.sunshinecoast.qld.gov.au/Living-and-Community/Community-Support/COVID19#utm_source=Corporate&utm_medium=spotlight 

Toowoomba Regional Council

http://www.tr.qld.gov.au/about-council/news-publications/media-releases/14150-trc-economic-relief-package  

Townsville City Council

https://www.townsville.qld.gov.au/about-townsville/living-in-townsville/council-support-and-information  

Western Downs Region Council

https://www.wdrc.qld.gov.au/covid19/  

PELEN

April 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Residential Property - Loss Of Rent Claims During COVID-19

Agents are warning landlords of possible rent losses as tenants default due to COVID-19 job losses. The Government is stepping in with support measures to ensure people can pay rent and other expenses. However, it is worth looking at the loss of rent clauses in Landlord Protection policies and their coverage limits.

General disclaimer: read your policy yourself.

First, check you have loss of rent as part of your cover. In some policies, this is an option.

Second, read the fine print. You may be surprised at the limits. Also, check any general virus or pandemic exclusions under the policy.

Let's take a general look at Terri Sheer and EBM Rent Cover. In general, these policies will not allow a claim where a tenant stays in the property but cannot pay the rent.  Court/Tribunal orders are generally needed.

First, Terri Scheer landlord insurance - now a Suncorp product.

In the event that your tenant cannot pay rent because they have lost their job due to COVID-19 closures, can you claim on your insurance?

The section you would most likely rely on is the Loss of Rent - Hardship provision. It provides cover for "Loss of rent if a court awards the tenant a release from their lease obligations, over and above the tenant's bond monies,due to hardship."

Note that, under this provision, the tenant needs a court order releasing them from their lease obligations. Also note the amount of rent covered is four weeks only.

Unless Terri Scheer relaxes the provision, it would be difficult to claim where a tenant stays in the property but can't pay the rent.

https://bit.ly/2UfLBDf  

Next, EBM Rent Cover - a QBE product.

Default in the payment of rent includes:

- termination on the grounds of hardship which has been authorised by a court or tribunal.

- the tenant vacates your premises without notifying you.

- your premises cannot be occupied due to denial of access caused by the tenant refusing to vacate your premises after a lawful order for eviction or possession has been served upon them.

In the first two circumstances, a maximum of six weeks rent is payable, subject to a maximum of $1,500 per week.  In the denial of access example, a maximum of 52 weeks is payable subject to the same per week monetary limit.

Without modification, the policy wouldn't allow a claim where a tenant stays in the property but cannot pay the rent.

https://bit.ly/2J6YTf1 

Also note the timeframe for an order from QCAT. The timing for a non-urgent tenancy related matter following conciliation is around 20 weeks from lodgement to hearing. An urgent matter should be quicker but it will not happen overnight.

It is not quite the equivalent of hitting a blue elephant on a full moon night before claiming but there are hurdles. Landlords should read their policies carefully and push back on agents who tell them to just claim on their insurance.

Postscript:

I have added a general overview of a few more examples of loss of rent clauses under Landlord Protection insurance.

It is unclear how any proposed freeze on evictions under residential tenancy legislation will impact these provisions. I would expect the various insurance companies to issue updates following any legislative changes.

Suncorp

Suncorp will cover where a tenant ceases paying rent but does not move out. A maximum of 14 weeks is payable where there is a lease agreement with a cap of $5,000. Suncorp, in their worked example, state that they not pay the first four weeks of unpaid rent. Claims are subject to a $500 loss of rent excess. The landlord must take all reasonable steps to remedy the default or evict the tenant. A freeze on evictions may impact this requirement.

https://bit.ly/39oOGFh

Allianz

Allanz covers default in payment by a tenant provided the appropriate notices are issued, capped at 15 weeks and $10,000. If the lease is terminated by a Tribunal on the grounds of tenant hardship, the maximum limit is 6 weeks, subject to the $10,000 cap.

https://bit.ly/3apTcVv

Australian Landlord Insurance

ALI covers default in payment by the tenant or loss of rent due to court or tribunal-ordered termination of the lease due to tenant hardship, capped at 15 weeks or $18,750 and subject to maximum weekly rent of $1,250. There is a requirement to minimise rent loss and issue rent arrears and termination notices and pursue eviction. It is not clear how they would view a tenant remaining in place and not paying rent. Any freeze on evictions may work in the landlord's favour.

https://bit.ly/2UmPo1F  

QBE

QBE will cover up to the weekly rent and time limit specified in the policy schedule where a tenant stops paying rent. Landlords are required to take steps to mitigate the loss or evict the tenant. QBE will not cover periods where the tenant is not required to pay rent under the lease, including rent relief granted by the landlord. There is also a limit applying two weeks after a tenant has left after a Notice to Leave is served.

https://qbe.co/2WMQpBK

PELEN

March 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

How do you manage cash flow when there is none?

By way of an update, for travel sector businesses in South East Asia (and elsewhere), business is in absolute free fall.

There is currently a patchwork of amended visa, quarantine and exclusion measures in place across most countries. Airlines are shutting down most if not all international operations, at least through May 2020. Many countries are moving towards total closure of their borders. Some that remain open are requiring travellers obtain home country medical certificates confirming COVID-19-free status. Many home countries are only testing those who show COVID-19 symptoms, ensuring the certificates are impossible to obtain. Tourists are staying away and most people are just trying to get home while they can to ride out the COVID-19 pandemic.

It goes without saying that a cash flow waterfall is not much use when there is no cash flow at all.

This health and economic disaster has occurred during the tourism high season for a number of South East Asia countries, effectively robbing businesses of the vital cash flow needed not only to fulfil high season commitments but also to cover commitments over low season when historically cash is tight.

Many companies are or will be facing insolvency situations. For many foreign-owned travel sector businesses in Asia, there is unlikely to be any local government assistance available. Businesses will need to rely on their shareholders' (hopefully) deep pockets or bank funding to keep them going. If it hasn't occurred already, travel sector businesses will be asking staff to take unpaid leave or laying off staff and generally putting the business into caretaker mode until circumstances change.

But circumstances will eventually change. And businesses need to be ready.  As we are apparently seeing in parts of China, businesses are reopening and the number of new COVID19 cases are falling. Businesses need to negotiate standstill arrangements with creditors and keep their material creditors up to date on what is occurring. Cash flow waterfalls should be used within the evolving confines of cash flow. Maintaining the confidence of creditors wherever possible at this crucial moment is key.  The emphasis should be on the value of long-term relationships which will continue when business interruption due to COVID19 eventually passes.

The biggest question at the moment is just when will that happen?  

PELEN

March 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Crisis Management in the Shadow of Coronavirus

Amid the chaos surrounding Coronavirus and its impact on the travel sector in Asia and elsewhere, a familiar problem has reared its head.  The inability of some governments such as the Thai Government to speak with one voice.

This was particularly apparent during the 2011 Bangkok flood crisis where there was complete inconsistency in Government messaging on a daily basis.  Would Bangkok flood or not?  How bad would the flooding be?  A tech company which volunteered to partner with the Thai Government to assist with online flood awareness messaging quit the arrangement in disgust.

And so to 2020 and COVID-19.

In recent days, the Government has shifted gears on quarantine measures and created yet more confusion.  The Health Minister issued an updated quarantine notice on particular foreign countries only to quickly withdraw it and deny he had signed it.

Last week, France, Germany, Japan, Singapore and Taiwan were dropped from the quarantine list by the Thai Ministry of Health so many international schools lifted quarantine measures on people with recent exposure to these countries.  The Ministry of Education then intervened, advising that these countries remained on their quarantine list resulting in the closure of a number of schools who had acted on the Ministry of Health's earlier advice.

The Thai government has now announced that visitors from quarantined countries (currently China including Macau and Hong Kong, South Korea, Italy and Iran) need a doctor's certificate before they will be issued a boarding pass for their flight.

The form to be completed indicates that the doctor signing the form must have observed the patient for 14 days before travel and that a COVID-19 test has been administered and returned a negative result.  The form must be signed no more than 48 hours before travel.

In practice, anyone travelling is unlikely to be able to comply with these requirements.  Testing in places such as Hong Kong is only available in certain places and is not currently being undertaken by GPs.

To add to the confusion, Thai Airways says the requirement applies to returning Thai nationals; Cathay Pacific says it does not.

How does a person travelling frequently between Hong Kong and Bangkok comply with the 14 day observation requirement?  Is a fresh COVID-19 test required before each flight?

In these circumstances, client updates must emphasis the fluid nature of government advice.  The best approach is to anticipate government messaging flip flops and confusion and hold messaging until different government departments have had time to issue contradictory advice.  In the time sensitive tourism sector, this is not particularly easy in practice. 

Govt risks being the next casualty of COVID-19 https://lnkd.in/fMJtJWu

PELEN

March 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Six Ways To Save Money On Your Strata Costs

With the Australian economy stagnating, shopfront retail in the doldrums and the added economic impacts of the recent bush fires and coronavirus, it is harder to increase residential property rents.  Not impossible in some markets but generally rents are pretty flat.

At the same time, council rates, water rates, land tax and other property related expenses are all increasing, putting a squeeze on property owners.

The only way to increase yields is to carefully manage expenses.

Here are six things you should be doing to keep a lid on strata expenses:

1.  Get involved in the management of your strata community.  You are an owner, it's your money they are spending, so you should be aware of how it is being spent.

2. Review your strata building insurance.  It is quite likely that you are not getting the best deal.  Shop around.  Also, update your building valuation and check the appropriate valuation is being used in your insurance.  I have seen one example where the (much higher) building valuation used was from a different building.

3.  Get quotes and get them often.  I have lost count of the number of times I have seen competing quotes which are thousands of dollars apart.  If you have the time, talk to the contractors.  Get to know which contractors have a good reputation and are genuinely interested in the work.  Not all contractors will be interested and may be submitting high quotes that reflect their level of interest.

4. Find a reliable handyman.  Worth their weight in gold and may save you just as much.  A reliable handyman can fix a lot of the little common property issues that often get farmed out to the large contractor agencies.  They operate on a different cost platform and will invariably cost more.  That's not the fault of your strata manager.  They need to streamline work orders and the large contractor agencies allow them to do this.  I recall an example where a handyman's $90 fix solved a problem a contractor agency wanted to solve by a partial demolition and rebuild.

5. Don't over fund your administrative and sinking funds.  While you need to ensure annual expenses are met and the sinking fund is adequate, it doesn't need to be over funded.  Remember, it's your money and you won't get it back if you sell.  I don't know of an instance where there was an adjustment at settlement to reflect a generously funded administrative or sinking fund. 

6.  Stop talking to your strata manager.  At least minimise the discussions and have a single person act as point person.  Many of the larger strata managers charge on an hourly basis for dealing with your building's file.  If you are discussing every issue in minute detail with them (or several owners are separately), the cost will add up.

This list is by no means exhaustive.

PELEN

February 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

The Joy of Trees on Property Boundaries

QCAT's view is quite clear:

"The Tribunal has consistently found that the droppage of vegetation in this regard is a fact of life in suburban neighbourhoods and not of itself cause for the intervention of the Tribunal by way of an order."

"The dropping of leaves, flowers, fruit, seeds or small elements of deadwood by urban trees ordinarily will not provide the basis for ordering removal of, or intervention with, an urban tree."

Neighbours (including bodies corporate with shared boundaries) should work together to find equitable solutions.  It will save time in the long run.

It is worth noting that the Applicant in this matter did not help themselves by failing to provide evidence to back many of their claims.    

Melvaig Pty Ltd v McMillan-Kay [2020] QCAT 21

PELEN

February 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Coronavirus and the Potential Decimation of Asia's Tourism Sector

Some time ago, I wrote a post on business survival using a cash flow waterfall. (Cash Flow Waterfalls.)

In the past few weeks, we have seen the emergence of the Coronavirus (2019-nCoV) in China.  Airline travel has led to the spread of the virus to numerous countries, including Australia.  Strict air travel policies are now in force restricting travel from China and requiring self-quarantine measures by Australians returning from China.

South East Asia is in the middle of its tourism high season. Typically, this runs from November to March in places such as Thailand, Vietnam, Cambodia and Myanmar. Cash flow from the high season allows tourism operators to get through low season when less travellers visit these countries.

Travel restrictions on flights from China and Chinese travellers are likely to have a catastrophic impact on tourism operators relying on outbound tourism from China.

The 'fear factor' will impact other markets who normally visit South East Asia at this time. Traditionally, the US market is hyper-sensitive to disaster and medical-related events in Asia (think SARS, MERS, 2004 Tsunami). Expect significant cancellations.

Most tourism operators would now be throwing their 2020 sales forecasts in the bin.  Thailand's tourism authority is pessimistically forecasting a drop in tourism of 80% year-on-year for January to April.

It is not clear how long it will take authorities in China and elsewhere to reach the point where new Coronavirus infections plateau and decrease.

For any tourism operator or ancillary business, it is essential to look at adopting a cash flow waterfall to manage creditor payments over the coming high season months and then over low season.

For those around during SARS, we remember the impact on tourism and companies asking employees to take leave or reduce to 3 or 4 day work weeks. There is always a light at the end of the tunnel but there will be some juggling of business cash flow between now and then.

PELEN

February 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.

Squeezing the last cent out of a dead tenant?

A recent article highlights the timing of the end of a tenancy when a tenant dies - Woman’s estate ordered to pay three weeks’ rent after her death

As a landlord, you hope that tenants don't die.  But it does happen.  In Qld, generally the tenancy ends two weeks after notice of the death (Qld RTA - death of a sole tenant).

I view the date of death as the end of the tenancy.  I see no point requesting written notice from the deceased tenant's relatives at a time when they should be focused on other things.  While formalities need to be addressed, a landlord should make things as easy as possible for the deceased's relatives.

There are ways of trimming costs from property ownership without trying to squeeze the last cent out of a dead tenant.  Not every landlord would agree with that.

You can make the property ready for the next tenant in a way which makes the process as simple and helpful as possible for the deceased tenant's relatives.  An agent who genuinely shows empathy in these situations is also helpful.

A simple rule of thumb is how would I like to be treated in similar circumstances.

PELEN

January 2020

© PELEN 2020

The content of this publication is intended to provide a general overview on matters which may be of interest. It is not intended to be comprehensive. It does not constitute advice in relation to particular circumstances nor does it constitute the provision of legal services, legal advice or financial product advice.